Terms of Service
Effective Date: April 7, 2026 | Last Updated: April 7, 2026
DoSA Safety Enhancements Inc — DoSA Safety | dosasafety.com
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a binding legal agreement between DoSA Safety Enhancements Inc and the organization or individual (“Customer,” “you”) accessing or using DoSA Safety (the “Platform”), our public website at dosasafety.com, marketing pages, and official social media channels.
By creating an account, clicking “Accept,” executing an Order Form, or otherwise using the Platform, you agree to these Terms and our Privacy Policy. If you access the Platform on behalf of an organization, you represent that you have authority to bind that organization. For enterprise Customers with an executed Master Subscription Agreement (MSA) or Order Form, those documents take precedence in the event of conflict.
2. Eligibility & Authorized Users
- •You must be at least 18 years of age and legally capable of entering into binding contracts
- •You must be accessing the Platform for legitimate occupational safety, EHS management, or related business purposes
- •B2B Customers are responsible for ensuring all Authorized Users comply with these Terms
- •You must not be subject to applicable sanctions or export restrictions (see Section 19)
- •Government and public-sector Customers: additional terms may apply; contact legal@dosasafety.com
3. Account Registration & Access Security
You agree to provide accurate, complete, and current registration information and are responsible for:
- •Maintaining the confidentiality of all account credentials
- •All activity conducted under your account or organization's tenant
- •Immediately notifying legal@dosasafety.com of any unauthorized access or suspected security incident
- •Enforcing MFA for all administrator-level accounts
- •Promptly deprovisioning access for users who leave your organization or change roles
- •Configuring appropriate role-based permissions for worker-level users
4. Platform License Grant & Restrictions
4.1 License to Customer
DoSA Safety Enhancements Inc grants the Customer a limited, non-exclusive, non-transferable, revocable subscription license to access and use the Platform during the subscription term, solely for the Customer’s internal EHS management and occupational safety purposes, subject to these Terms and any applicable Order Form.
4.2 API Access
If your plan includes API access, you may integrate the Platform with internal systems in accordance with our API Documentation. API keys must be kept confidential and rotated regularly. DoSA Safety Enhancements Inc may throttle or revoke API access for violations or overuse without notice.
4.3 Prohibited Uses
- •Reverse-engineer, decompile, or attempt to extract source code or safety algorithms
- •Resell, sublicense, or offer the Platform as a managed service to third parties without written consent
- •Build a competing EHS software product using the Platform's features, APIs, or data structures
- •Use the Platform as a substitute for professional EHS advice or required workplace safety programs
- •Deliberately submit false, misleading, or fraudulent safety records, incident reports, or inspection findings
- •Use the Platform to downplay, conceal, or misrepresent workplace injuries, near-misses, or regulatory violations
- •Bypass access controls, modify audit trail records, or tamper with the integrity of OSHA-regulated logs
- •Use automated scraping or data extraction without written consent
- •Use the API to train machine learning models on Customer safety data without a separate data use agreement
- •Transmit malware, ransomware, or malicious code
5. Customer Data & Responsibilities
5.1 Customer Owns Its Data
All data submitted to the Platform by the Customer and its Authorized Users (“Customer Data”) remains the property of the Customer. DoSA Safety Enhancements Inc claims no ownership over Customer Data.
5.2 Processing License
The Customer grants DoSA Safety Enhancements Inc a limited license to access, store, process, and transmit Customer Data solely to provide and improve the Platform as directed by the Customer.
5.3 Customer's Regulatory Responsibility
- •Compliance with all applicable occupational health and safety laws, including OSHA 29 CFR Part 1904 recordkeeping and reporting obligations
- •Accuracy and completeness of safety records, incident classifications, and regulatory filings generated through the Platform
- •Timely submission of OSHA 300A Annual Summaries, injury/illness reports, and mandatory regulatory disclosures
- •Ensuring workers are informed of safety records maintained about them, consistent with applicable law
- •Obtaining required worker consent or providing required notices before collecting safety observations through the Platform
- •Maintaining physical safety programs, procedures, and training independently of the Platform
5.4 Worker Data Obligations
When using the Platform to collect and manage worker personal data, the Customer agrees to: (a) have a lawful basis for processing under applicable privacy law; (b) provide workers with required privacy notices; (c) handle worker rights requests in compliance with applicable law, with DoSA Safety Enhancements Inc’s assistance as required by the DPA.
5.5 Data Processing Agreement
Processing of personal data by DoSA Safety Enhancements Inc on the Customer’s behalf is governed by the DPA at dosasafety.com/dpa, incorporated into these Terms by reference. The DPA includes SCCs/IDTAs for international transfers, sub-processor obligations, and breach notification timelines.
6. Acceptable Use — Platform & Marketing Channels
6.1 Platform Acceptable Use
You agree to use the Platform only for lawful EHS management purposes. Prohibited: using incident data for retaliatory disciplinary action against workers who report safety hazards; accessing other Customers’ data; and any use that undermines worker safety.
6.2 Website & Marketing Page Use
When accessing our public website or marketing pages, you agree not to: scrape or systematically harvest content; submit false information via contact or demo forms; or use our content for competitive intelligence in violation of our intellectual property rights.
6.3 Social Media Channel Conduct
When engaging with our official social media pages, follow our Social Media Community Guidelines at dosasafety.com/social-guidelines, which prohibit: sharing identifiable information about workers involved in incidents; posting content advocating concealment of workplace hazards; harassment; and content that violates the host platform’s terms of service. DoSA Safety Enhancements Inc reserves the right to remove, hide, or report content that violates these guidelines or could endanger worker safety.
7. Subscriptions, Fees & Payments
7.1 Plans & Pricing
Subscription plans and current pricing are described at dosasafety.com/pricing. DoSA Safety Enhancements Inc reserves the right to change pricing with at least 30 days’ written notice to active subscribers; changes take effect at the next renewal date.
7.2 Billing
Subscriptions are billed in advance (monthly or annually). By subscribing, you authorize DoSA Safety Enhancements Inc to charge your payment method on each renewal date without further approval.
7.3 Enterprise Custom Pricing
Enterprise Customers with an executed Order Form or MSA are subject to the commercial terms in those documents, which take precedence over this Section 7.
7.4 Taxes
Fees are exclusive of taxes. You are responsible for all applicable taxes (VAT, GST, sales tax, etc.). EU B2B Customers providing a valid VAT number: reverse-charge applies.
7.5 Cancellation & Refunds
Cancel via account settings or by contacting legal@dosasafety.com. Access continues through the end of the billing period. Fees are generally non-refundable except: (a) where required by applicable consumer protection law; (b) where DoSA Safety Enhancements Inc materially fails to provide the contracted service level; or (c) at DoSA Safety Enhancements Inc’s sole discretion in exceptional circumstances.
7.6 Free Trials & Pilots
Trial accounts have limited feature access as specified; safety records created during trials are subject to these Terms; we provide 5 days’ notice before any automatic conversion to a paid plan; data created during a trial may be deleted 30 days after trial expiry if not converted.
7.7 Non-Payment
Overdue accounts receive a 14-day cure notice before service suspension. Accounts suspended for non-payment for more than 30 days may be terminated. A 60-day data export window is provided before deletion, given OSHA retention obligations.
8. Intellectual Property
The Platform (including all software, safety workflow algorithms, report templates, inspection frameworks, dashboards, UI/UX design, documentation, and training content) is owned by or licensed to DoSA Safety Enhancements Inc and protected by copyright, patent, trade secret, and other intellectual property laws worldwide. Safety methodology frameworks, inspection checklists, and compliance templates are licensed for use within the Platform only and may not be extracted, reproduced, or redistributed without written consent. You may not use DoSA Safety Enhancements Inc’s name, logo, or trademarks in any public communication without prior written approval.
9. Third-Party Integrations & APIs
DoSA Safety Enhancements Inc does not warrant the availability or accuracy of third-party integrations and is not responsible for data loss or errors caused by third-party system failures. Your use of third-party integrations is subject to those providers’ own terms.
10. Confidentiality
Each party agrees to protect the other’s non-public confidential information using at least the same care as its own (minimum reasonable care). Customer safety data, incident records, and compliance reports are the Customer’s Confidential Information. DoSA Safety Enhancements Inc’s pricing, product architecture, and roadmap information are DoSA Safety Enhancements Inc’s Confidential Information. Obligations survive termination for 5 years (or indefinitely for trade secrets).
11. Safety Disclaimer & No Warranty of Compliance
EXCEPT AS EXPRESSLY STATED, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF REGULATORY COMPLIANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR UNINTERRUPTED OPERATION.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- •NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REGULATORY FINES, WORKERS' COMPENSATION COSTS, BODILY INJURY CLAIMS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF SUCH POSSIBILITY.
- •DoSA SAFETY ENHANCEMENTS INC'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) FEES PAID BY CUSTOMER IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $500.
Exceptions: The above limitations do not apply to: (i) death or personal injury caused by DoSA Safety Enhancements Inc’s negligence; (ii) fraud; (iii) DoSA Safety Enhancements Inc’s breach of data security obligations under the DPA resulting in a confirmed personal data breach; (iv) any liability that cannot be excluded by applicable law.
13. Indemnification
Customer agrees to indemnify, defend, and hold harmless DoSA Safety Enhancements Inc and its officers, directors, employees, and licensors from and against any claims, damages, fines, and expenses (including reasonable attorneys’ fees) arising from: (a) Customer’s misuse of the Platform; (b) inaccurate or falsified safety records; (c) Customer’s violation of applicable OSHA or safety regulations; (d) Customer’s violation of these Terms or applicable law; (e) third-party claims relating to Customer’s processing of worker personal data.
14. Term & Termination
14.1 Term
From account activation until terminated.
14.2 Termination by Customer
Via account settings or written notice to legal@dosasafety.com.
14.3 Termination by DoSA Safety Enhancements Inc
Immediate termination for: safety data falsification, AUP violations, non-payment after cure period, illegal activity. 30 days’ notice for non-material breach that is not cured. 60 days’ notice for service discontinuation.
14.4 Post-Termination Data
A 60-day export window is provided post-termination. After 60 days, DoSA Safety Enhancements Inc will delete Customer Data per the retention schedule in the Privacy Policy and DPA. Survival: Sections 8, 10, 11, 12, 13, and 16.
15. Service Levels & Maintenance
Target platform availability: 99.9% uptime (monthly, excluding scheduled maintenance), per our SLA at dosasafety.com/sla. Scheduled maintenance will be communicated at least 48 hours in advance.
16. Dispute Resolution
16.1 Informal Resolution (All Customers)
Contact legal@dosasafety.com with a written description of the dispute. Both parties agree to negotiate in good faith for at least 30 days before initiating formal proceedings.
16.2 B2B Arbitration
B2B disputes not resolved informally: binding arbitration under AAA Commercial Rules. The arbitrator may not award class-wide or consolidated relief. Neither party may bring class or collective actions.
16.3 EU / UK Customer Rights
EU and UK consumers retain the right to bring claims before their local courts and use EU ODR or applicable UK ADR schemes. Arbitration clauses do not apply to EU/UK consumers.
16.4 Governing Law
These Terms are governed by the laws of Ontario, Canada. Exclusive jurisdiction in Ontario courts for matters not subject to arbitration, except where mandatory local law applies.
17. Regulatory Compliance — Customer Obligations
The Customer is solely responsible for using the Platform in compliance with all applicable laws in their operating jurisdictions, including:
- •US OSHA 29 CFR Part 1904 (recordkeeping) and 29 CFR Part 1903 (inspections)
- •Industry-specific OSHA standards (29 CFR 1926 construction, 29 CFR 1910 general industry, maritime, etc.)
- •UK Health and Safety at Work Act 1974, RIDDOR 2013, COSHH 2002
- •EU Framework Directive 89/391/EEC and member state implementations
- •Canada: provincial occupational health & safety acts and regulations
- •Australia: Work Health and Safety Act 2011 (Cth) and state/territory WHS Acts
- •Other national EHS regulations applicable to the Customer's operations
18. Links to Marketing Content & Social Media
Our website and marketing pages may contain links to third-party resources. Such links do not constitute endorsement. Our social media pages are governed by the respective platform’s terms of service. Content posted by third parties on our social media pages does not represent DoSA Safety Enhancements Inc’s views.
19. Export Controls & Sanctions
The Platform may be subject to US EAR, OFAC, and EU/UK export controls. You represent you are not located in a sanctioned jurisdiction, on a denied-party list, or using the Platform for prohibited end uses. You agree to comply with all applicable export laws.
20. General Provisions
- •Entire Agreement: These Terms + Privacy Policy + DPA + Order Form (if executed) constitute the complete agreement
- •Severability: Unenforceable provisions modified to minimum extent necessary; remainder unaffected
- •Waiver: No failure to enforce constitutes a waiver
- •Assignment: Customer may not assign without written consent; DoSA Safety Enhancements Inc may assign in connection with M&A
- •Force Majeure: Neither party is liable for events beyond reasonable control
- •Language: English is the controlling language
- •Amendments: 30 days' notice for material changes; continued use constitutes acceptance